Pricing

Straightforward. No lock-ins. One flagship workflow per tier.

Setup fee covers the build. The monthly retainer covers monitoring and maintenance, never the audit, which is a one-time cost bundled into setup. Starter and Growth sit close together on purpose, and the difference between them is capability rather than size. Full Practice adds the cross-location view, and is priced for it.

Starter
$1,700
setup + $500/mo

Every enquiry gets answered, day or night.

  • Someone enquires at 7pm on a Thursday. They get a real reply within minutes and a link to your live diary, instead of a callback on Monday after they've booked elsewhere.
  • Care plan and referral expiries flagged before they lapse, so patients don't stop because the paperwork quietly ran out.
  • Connects to the booking system you already run. Nothing to replace, nothing new to log into.
See everything that's set up and managed+

Set up for you

  • Your booking system connected, and tested against your real diary before anything goes live
  • Every patient message written in your clinic's words and approved by you once, at setup. After that they send themselves
  • Follow-up rules built around how your clinic actually runs, not a preset

Running every day, without you

  • Enquiries answered when they arrive, including after you've closed
  • Care plan and referral expiries flagged before they lapse
  • No-shows followed up the same morning, with a link to rebook

Watched by a person

  • Monitored weekly, so a broken workflow is ours to spot rather than something you hear about from a patient
  • Fixed at our cost when your booking system changes something
  • One named person accountable and reachable directly, not a ticket queue

Yours to keep an eye on

  • A monthly report: what came in, what got answered, what booked
  • Live within 7 business days of getting access, or your setup fee back
  • Month to month, no lock-in, cancel with 30 days' notice
Get started
Full Practice
$5,900
setup + $1,800/mo

See what's actually happening across the practice.

  • Retention and growth for every location and practitioner in one view, instead of numbers scattered across systems that don't talk to each other.
  • Which practitioners are holding their patients and which are losing them, month to month, so you're managing on something other than a hunch.
  • Everything in Growth, plus a bi-monthly review of your marketing and website.
See everything that's set up and managed+

Set up for you

  • Your booking system connected, and tested against your real diary before anything goes live
  • Every patient message written in your clinic's words and approved by you once, at setup. After that they send themselves
  • Follow-up rules built around how your clinic actually runs, not a preset

Running every day, without you

  • Everything in Growth, plus:
  • Retention and growth pulled together for every location and practitioner
  • Month-to-month view of which practitioners are holding their patients
  • A bi-monthly review of your marketing and website, with what to change

Watched by a person

  • Monitored weekly, so a broken workflow is ours to spot rather than something you hear about from a patient
  • Fixed at our cost when your booking system changes something
  • One named person accountable and reachable directly, not a ticket queue

Yours to keep an eye on

  • A monthly report: what came in, what got answered, what booked
  • Live within 7 business days of getting access, or your setup fee back
  • Month to month, no lock-in, cancel with 30 days' notice
Get started

Every tier includes ongoing monitoring. If a workflow breaks or your booking system changes something, that's on us to catch, not something you discover when a patient doesn't get a reminder.

Before you book a call

Is this just another AI tool?+
No. Nothing texts or emails your patients based on a guess. Every message follows a fixed rule you'd approve on sight: a patient misses an appointment, a message goes out. A patient hasn't been in for 90 days, a message goes out. Same trigger, same result, every time. The only place a first-draft AI reply is used is on new website enquiries, and even then a person can glance at it before it's used.
I already have a booking system, don't I already have this?
Partly, depending which one. Every major booking system does some reminders and follow-up natively, and we'll tell you honestly which parts you already have before quoting anything. What none of them do is care plan and referral tracking, a clear view of retention across your whole clinic, or messaging that adjusts to each patient's history. We also often find clinics are already paying for native automation that's sitting half set up. Turning that on properly is part of the first step.
What happens to my data?
We connect to your booking system using access scoped to your account. We don't export or hold a separate copy of your patient records beyond what's needed to run the workflows you've signed up for.
Is there a lock-in contract?
No. The retainer is month to month. If it's not working for your clinic, you can cancel it.
Do you charge per SMS or per AI reply?
The retainer covers the workflows running, being monitored, and being changed when your clinic changes. Sending costs are passed through at cost and itemised, so you always see what went out. There is no separate credits meter to watch.
Which clinics is this built for?
Physiotherapy, chiropractic, osteopathy and myotherapy clinics in Australia, whatever booking system they run. Which tier suits comes down to what you want taken off your plate rather than how big you are, and working that out on your actual setup is what the 15-minute call is for.
Get in touch

Let's run the numbers on your clinic.

15 minutes. We'll map which gaps are real for your specific booking system and what closing them is worth. No pitch deck, no obligation.

Book a call

Pick a time that works. 15 minutes, direct with the person who'll actually build your workflows.

Open booking calendar →

Prefer email?

Tell us which booking system you're on and roughly how many practitioners. We'll reply with what's realistic for your clinic before you book anything.

marcus@retainmore.com.au